For much better service to customer, ensure customer's lawful rights and interests , relieve customer's having anxiety over one's rear, set up Zhongxiang enterprise image and brand credit , to Zhongxiang electrical customer,we made as follows promise:
- Checking purchasing the sum product strictly according to that ISO9001 carries out component and part coming the standard.
- Leave the factory the product provides the necessary technology document and product certificate of quality.
- According to the customer need or the agreement provides the attachment installation , tests and carries out technology training on persons concerned of customer in time.
- The large-scale construction project, produces the request organization according to invitation to bid document , tests , checks that; Check and accept , provide the scene coordinating a customer to provide a service of coordinated process.
- When receiving mass information feedback, will bring forward the treatment idea within 24 hours.
When customer in using a product , may immediately report to my company technology service centre , being given overall consideration by service centre if discovering a product when being not able to use regularly,till if decision send person or act as other handles, until the customer is satisfied.
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